Transportation Solutions To Match Any Need
Fibelli Logistics provides a broad array of transportation and logistics solutions including City Truck, Van, Flatbed, Tractor Trailers. We Tailor each solution to our clients’ unique needs and focus on delivering superior service.
Customer Service
Filbelli Logistics employs a team of Customer Service Professionals, with bi-lingual capabilities, who are trained to meet your specific service requirements. Even before your product is received, our Customer Service team begins the order scheduling and delivery process:
- Appointment scheduling
- Customer inquires
- Current order / delivery status
- Delivery tracking and troubleshooting
- dispatch and routing
- Driver support
- Customer communication / issue resolution
- POD management (available via the internet)
- Customer invoicing
- Customer Surveys
Our Customer Service team, along with out delivery teams, work together to enhance your customer’s delivery experience. They don’t turn out the lights at night until the last delivery is successfully completed.